In addition to the resource and access we receive by participating in the Marvin Service Connection program, there are specific criteria we must commit to in order to maintain our standing, including a commitment to designate the staff necessary to uphold a premier standard, and demonstration of a superior sense of urgency and responsiveness to customer needs. As part of our Service Connection Partnership, we also provide warranty related services to our customers free of charge, up to 5 years for labor and up to 10 years for replacement parts.
And because our relationship with Marvin is a partnership, we have a direct pipeline to the products and solutions our clients expect and demand.
It’s just another example of how we dedicate ourselves to ensuring the General Lumber customer experience remains exceptional.
200 Clinton Street
Hoboken, NJ 07030
Monday-Friday: 7:30am – 5:00pm
1330 Madison Street
Hoboken NJ 07030
Monday-Friday: 7:30am – 4:00pm